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Refund Policy

Refund Policy

Processing of Refunds

If you are eligible for a refund, we will generally process your refund within 7 days, most of the time, much faster than that. Your credit card or PayPal account will be credited with the full amount you have paid. Although we try our best to process refunds in a timely manner, PayPal or your financial institution can take up to 3 weeks to reflect the refund in your bank or PayPal account.

7 Day Money Back Guarantee

We offer a 7-day money-back guarantee. If you do not like the service and do not wish to use it, feel free to send us a message and we’ll refund the full amount.

I did not receive my refund

Please double check with your bank, PayPal or credit card. Sometimes it can take up to 3 weeks for your financial institution to fully process the refund.
If you have contacted your financial institution and are still unable to solve the problem, please open a new ticket, via our Support Ticket.

GCE O LEVEL
ACE GUIDES
Chemistry (Pure) fortis_learn_mainAsset 348-8
Chemistry (Science) fortis_learn_mainAsset 348-8
Physics (Pure) fortis_learn_mainAsset 348-8
Physics (Science) fortis_learn_mainAsset 348-8
Biology (Pure) fortis_learn_mainAsset 348-8
Biology (Science) fortis_learn_mainAsset 348-8
Additional Mathematics fortis_learn_mainAsset 327-8
Elementary Mathematics fortis_learn_mainAsset 339-8
Social Studies fortis_learn_mainAsset 348-8
Geography (Pure) fortis_learn_mainAsset 348-8
Geography (Elective) fortis_learn_mainAsset 348-8
History (Pure) fortis_learn_mainAsset 327-8
History (Elective) fortis_learn_mainAsset 348-8
Principles of Accounts
English fortis_learn_mainAsset 348-8
Literature (Pure) fortis_learn_mainAsset 332-8
Literature (Elective) fortis_learn_mainAsset 327-8
普通华文 fortis_learn_mainAsset 327-8
高级华文 fortis_learn_mainAsset 332-8
GCE N LEVEL
ACE GUIDES
Chemistry (Science) fortis_learn_mainAsset 348-8
Physics (Science) fortis_learn_mainAsset 348-8
Biology (Science) fortis_learn_mainAsset 348-8
Additional Mathematics fortis_learn_mainAsset 327-8
Elementary Mathematics fortis_learn_mainAsset 339-8
Social Studies fortis_learn_mainAsset 348-8
Geography (Pure) fortis_learn_mainAsset 348-8
Geography (Elective) fortis_learn_mainAsset 348-8
History (Pure) fortis_learn_mainAsset 327-8
History (Elective) fortis_learn_mainAsset 348-8
Principles of Accounts fortis_learn_mainAsset 327-8
English fortis_learn_mainAsset 348-8
Literature (Elective) fortis_learn_mainAsset 327-8
Literature (Pure) fortis_learn_mainAsset 332-8
普通华文 fortis_learn_mainAsset 327-8
高级华文 fortis_learn_mainAsset 332-8
LOWER SECONDARY
ACE GUIDES
Science
Mathematics
English
History
Geography
普通华文 fortis_learn_mainAsset 327-8
高级华文 fortis_learn_mainAsset 332-8
ENRICHMENT SKILLS ACE COURSES fortis_learn_mainAsset 331-8
Coding 101 fortis_learn_mainAsset 327-8
Smart Time Management fortis_learn_mainAsset 327-8
Build Your First Website fortis_learn_mainAsset 327-8
Teamwork Matters fortis_learn_mainAsset 327-8
Money Management fortis_learn_mainAsset 327-8
Introduction to Artificial Intelligence fortis_learn_mainAsset 327-8
Be A Young Entrepreneur fortis_learn_mainAsset 332-8
Understand Your Cat fortis_learn_mainAsset 332-8
Wow Magic Tricks! fortis_learn_mainAsset 332-8